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ISO 9001
Quality Management System (QMS)

10 years of trusted service award from Feefo to the British Assessment Bureau

ISO 9001 is an internationally recognised standard that helps your business improve the quality of its products and services.

Your business could benefit from increased sales, improved consistency, efficiency and productivity.

  • Improve efficiency and profit margins
  • Win and retain business
  • Stand out from your competitors

What is ISO 9001 certification?

ISO 9001 is the world’s most widely recognised quality management systems standard, with more than a million organisations in 189 countries ISO 9001 certified.

Developed by the International Organization for Standardization (ISO), it helps businesses improve services and product quality, reduce waste, lower costs and win more customers.

It’s often a requirement of commercial and public body tenders and demonstrates your commitment to quality management and compliance.

At the heart of ISO 9001 certification is an effective Quality Management System (QMS) that helps organisations implement consistent, effective processes every time.

Discover our expert guide to ISO 9001 to learn more.

Benefits of ISO 9001 certification

  • Win more business – get access to public and private commercial tenders
  • Stand out from competitors – demonstrate your commitment to excellence
  • Create consistent, repeatable processes – reduce waste, lower costs and improve output
  • Improve efficiency – less downtime and more productivity
  • Impress existing clients – showcase your drive for improved quality
  • Engage your staff – motivate your workforce with clearer processes
  • Achieve operational excellence – maximise operations and improve efficiencies
  • Suitable for all businesses – all sectors and sizes can gain from ISO 9001 certification
  • Save money – reduce downtime and wastage, and increase your chance of winning business

How much does ISO 9001 certification cost?

The price for your ISO 9001 will depend on:

  • Your organisation’s total size
  • The sector you operate in
  • The number of locations you operate from

We promise no hidden costs and clear pricing at every step of the way.

We offer a range of flexible payment plans to suit every budget.

Find out more about the cost of certification with our helpful guide.

Why you should choose British Assessment Bureau

  • 100% UKAS-accredited certification services

    Your certification comes with the coveted Crown & Tick mark, which proves to your clients that it has the strength and security of government backing. Find out more about our UKAS accreditation.

  • Expert support when you need it

    Our auditors are with you every step of the way and our team is available online to offer support when you need it.

  • Get free ISO software – worth over £1,100 p.a.

    Every new customer gets free access to Certify, our ISO certification manager software worth over £1,100 p.a., for the duration of being a client. As a bonus, new customers get three months of free access to Comply, our legal compliance management software, and Secure, our information security manager software.

  • 5-star Feefo customer satisfaction

    Our customers are so happy with our service that 97% have given us 4- or 5-star reviews. We’re proud holders of the 10 Years of Excellence & Trusted Service Feefo badge – awarded to businesses achieving a rating of at least 4.5 for over ten years.

  • Flexible payment options

    You can pay for your certification monthly or all at once, whichever works best for your organisation.

How to become ISO 9001 certified

Achieving certification and starting to win new business is straightforward, and our expert team will help you at every stage.

Preparing for ISO 9001 certification

Our in-house Client Success Team will be in touch to explain the process and help you make plans for your Stage 1 assessment.

1

Stage 1 assessment – identifying gaps

 

There’s no pressure for the first assessment; many are surprised by what they already have in place. The report issued will highlight the steps you need to take to achieve your certification.

2

Stage 2 assessment – in-depth review

 

When you’re ready, our auditor will complete a full assessment to establish if your management systems and processes meet the requirements of the standard. A critical part of your Stage 2 assessment will be reviewing real examples of the delivery of your products and services. You’ll be advised of the Auditor’s recommendations on the day, which will be ratified by our Compliance department, and your certification will be issued following the decision subject to compliance with the standard.

SUCCESS! Certification issued

We’ll help keep you up-to-date

ISO certification’s excellent reputation is driven by its requirement for ongoing assessments and continual improvement, so we’ll keep in touch and arrange annual assessments to keep your certification up to date.

Free ISO Certification Software

  • Offered free to all new ISO certification clients (worth over £1,100 p.a.)
  • No ISO experience necessary – simply follow the step-by-step instructions
  • Track your progress and identify important actions
  • Simplify the auditing process through easy access to critical information
  • Built-in templates are easy-to-follow and personalise to your business
  • Store, link to, and manage important documentation all in one place
  • Detailed user guides and videos explain the requirements of the standard
  • Available for ISO 9001, ISO 14001, ISO 22301, ISO 27001 and ISO 45001.

Our ISO 9001 support services

We’ve helped thousands of organisations achieve certification – and our extensive range of services and support can help you get the best from ISO certification. From training to insights, we’ve got you covered.

Your ISO 9001 certification questions answered

What are the ISO 9001 requirements?

ISO 9001 is structured into ten clauses, which are known collectively as Annex SL.

It focuses on four crucial areas:

  1. Leadership accountability – Refers to the areas of the Quality Management System (QMS) that require leadership’s active participation and responsibility. It highlights the importance of leadership in developing, supporting and constantly improving the QMS.
  2. Optimal resource allocation – Deals with properly allocating resources such as staff, infrastructure and facilities. It emphasises how these resources need to be managed to successfully set up and continuously improve the QMS.
  3. Operational excellence – Offers guidance on how your organisation can consistently provide high-quality products or services. It covers all steps from initial planning to final execution, making sure customer needs and legal requirements are fulfilled.
  4. System evaluation and improvement – Highlights how to evaluate the performance of your QMS to encourage continuous improvements. It requires using data to check how well your processes are working and to make informed decisions for improvements.

Read more

How can ISO 9001 improve your business?

What do you need to be certified?

How to prepare for ISO 9001 certification

What is the main purpose of ISO 9001?

How do I get a certification?

What is a certified company?

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