FAQs

The certification

What does each of the standards mean?

ISO 9001
Quality Management Standard

ISO 14001
Environmental Management Standard

ISO 27001
Information Security Management Standard

ISO 45001

Occupational Health and Safety Standard

What can I expect from the certification process?

Will you do everything for us?

What else can you help us with?

Will I need to make lots of changes to get ISO certified?

How long will it take to become certified?

Do we have to appoint a Quality Manager?

Do you provide consultancy?

What is the difference between an accredited and unaccredited certifier?

Can I transfer my certification to you?

Finance

How much does certification cost?

The cost of certification depends on the size of your organisation, how many staff you have, and the standards you want to gain certification in. Regardless of your size, we always quote a guaranteed fixed fee for certification, so you know the costs upfront.

After certification

How long will my certification last?

Your certificate will last for three years from the start date, and you will undergo an annual surveillance audit to keep it valid for that time. Find out more about the three-year ISO certification cycle.

What happens if I forget to book my surveillance audit?

Help! our certification has lapsed and we need to restart it.

We've been certified by someone else, can you do the surveillance audits?